Cancellation & Refund Policy

Cancellations

Aevrofy passes are one-time purchases, not recurring subscriptions — there is no auto-renewal and nothing to cancel to avoid a future charge. A pass simply gives you access for its period (for example 7, 30 or 90 days) and then ends on its own.

Refunds — the 7-day "if unused" promise

• You can request a full refund within 7 days of purchase provided you have not used any premium feature — i.e. you have not started a paid-only interview/session or generated a premium result with the pass.
• Once you have started using premium features, the pass is considered consumed and is non-refundable, because the digital service has been delivered.
• If you were charged in error, charged twice, or could not access what you paid for due to a technical fault on our side, you are entitled to a full refund regardless of usage.

How to request a refund

Email info@aevrofy.com from your account email within the window, with:

• your account email,
• your Razorpay Payment ID (it starts with pay_), and
• a brief reason for the request.

Processing time

Approved refunds are issued to your original payment method via Razorpay, typically within 5–7 business days of approval. The time for the amount to appear depends on your bank or card provider.

Questions

We review every request fairly. If anything is unclear, contact us at info@aevrofy.com — see also our Contact page. This policy is offered by [TO BE PROVIDED — proprietor full legal name] (Sole Proprietorship), India.